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You can tell if a flight is a codeshare flight by looking for the “Operated by” note displayed after a codeshare flight number. Depending on how you make your reservation, details on which airline operates your flight will be provided by our call center staff, by your travel agency or displayed on our website when you make an online booking. In addition, this information will be printed on your electronic ticket. If you are unclear on which airline operates a specific flight, you may call us at 1-800-722-9675 for clarification.
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Here at SAA, we pride ourselves on our consistently high levels of service and customer satisfaction. In an effort to ensure this commitment to your comfort and well being is expanded beyond our own flights, we have partnered with a limited number of airlines to make sure your journey begins and ends “SAA-style”. JetBlue has earned a solid reputation of meeting and exceeding customer needs, so the decision to partner up was easy to make.
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SAA currently operates a daily non-stop flight between New York’s JFK airport and Johannesburg, South Africa. In addition, SAA operates a daily direct flight from Washington’s Dulles International Airport to Johannesburg, with a brief technical stop in Dakar, Senegal. From these gateways, SAA has partnered with JetBlue to take you to/from the following 20 cities across the United States: Austin, Boston, Charlotte, Chicago (O’Hare), Denver, Fort Lauderdale, Las Vegas, Los Angeles, Orlando, New Orleans, New York (JFK), Portland (Oregon), Phoenix, Pittsburgh, Raleigh/Durham, San Diego, Seattle, San Francisco, Tampa and Washington (IAD).
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Our knowledgeable, friendly call center agents are here to answer your questions or concerns 7 days per week; Monday-Friday from 8:30am until 8:00pm (ET) and Weekends from 8:00am until 4:00pm (ET). Alternatively, you can send us an email with your question and we'll do everything we can to respond within 24 hours. Address your email to saausa@flysaa.com.
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